• CUSTOM-MADE
  • Free remake guarante
  • Free shipping from $500
CUSTOM-MADE Free remake guarante Free shipping from $500
CUSTOM-MADE Free remake guarante Free shipping from $500

I'd like to inquire about using Naya Tex as our uniform supplier, who do I contact?

You may schedule an introductory call using the contact form on the website, by sending an email to info@nayatex.com,
or by calling us at +971 4 282 9290

What are your working hours?

Monday – Firday: 8am – 4pm

How do I follow up on an order already placed with Naya Tex?

Feel free to use the contact form on the website or by sending an email to support@nayatex.com and/or info@nayatex.com

Do you have a Minimum Order Quantity (MOQ)?

We cater to both small and large orders. Lower your price-per-unit by buying in bulk. Buying in bulk is the smart, economic, and sustainable choice.

Do I have to submitted designs for you to produce, or do you provide designs from your side?

Both options are available. We can replicate your own designs or provide you with options for new concepts for your attire.

Do you do any uniforms for extra-curricular activities?

Yes, we also provide apparel for activities such as Sports Days, Senior Jackets, Scouts, School Trips, and more.

If I want to order Jostens products, do I contact you or Jostens USA direct?

As the exclusive distributor to Jostens Inc, we are more than happy assist you with your Jostens orders.

What graduation products does Jostens offer?

Jostens Products include:

  • Graduation Gowns
  • Diploma Covers and Certificates
  • Honor Chords and Medallions
  • Yearbooks
  • Senior Apparel

How long do orders usually require for delivery?

Delivery depends on the type of order:

  • School Uniform Orders for the whole school: Orders placed by December will be guaranteed delivery by August. (May be sooner based on your fabric requirement availability and quantity)
  • School Uniform Order per student: Kindly contact your school’s administration.
  • Senior Apparel Orders: Standard delivery usually requires 4 – 6 weeks (Based on the style and quantity ordered)
  • Graduation Apparel Orders: Standard delivery usually requires 5 – 7 weeks (Based on the style, package, and quantity ordered)
  • Medical Scrubs Orders: Based on order quantity

Do you charge extra to Made-To-Measure Uniforms?

Custom-fitted clothing per individual will always be more expensive than going for standard sizes that are produced in bulk, since there are extra costs involved in special making the item(s).

What's your policy for refund or exchange?

For School Uniform: Contact your school’s administration for details

For personalized items: No refund is available unless there is a manufacutring defect. (Upon receiving your item, the production team will assess your case prior to approving a refund). If in the unlikely case there is a manufacturing defect, Naya Tex has the right to supply you with a new item instead of a refund.

How do I know my size?

For School Uniform: You can refer to our size charts during the ordering process. Based on your school, there may be size samples available for you to try prior to placing your order.

For non-School Uniform Items: You can refer to our size charts available during the ordering process.

How are fabrics chosen?

For non-School Uniform Items: You may choose from our selection of fabrics specially selected for its purpose. For large orders, we have the option of special ordering your fabrics in your specification.